Reference

tunggal303 Privacy Policy: What We Collect and Why

The tunggal303 Privacy Policy sets out exactly what personal data we collect when you open an account, how we store it, and under what conditions we share it…

Account data handled securelyDANA, OVO, GoPay & QRIS payment info protectedNo data sold to third partiesAccess depends on local lawPolicy updates notified via email

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What Information We Collect From You

tunggal303 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

When you open an account with us, we collect the details you provide directly: your name, phone number, email address and any payment identifiers linked to DANA, OVO, GoPay, QRIS, virtual account or bank transfer rails such as BCA, BRI, Mandiri and BNI. We also log

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device type, browser session data and transaction timestamps to verify your account activity and process withdrawals accurately. Location signals help us apply access rules that depend on local law. We do not store full card or wallet credentials on our servers — payment tokenisation is handled
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at the wallet-provider level. Retention periods for transaction logs are set at 24 months from your last active session, after which data is anonymised or deleted in line with our internal data schedule.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy Rights

Team online

Live Chat

Our live chat channel is available 24 hours a day, 7 days a week. Use it to request a copy of your stored data, ask about retention periods or flag a data concern in real time.

Email Support

Send a written data request or deletion enquiry to our support email address. We aim to respond within 3 working days and confirm receipt immediately with an automated acknowledgement.

Account Settings Path

Log in, go to Account Settings, then select Privacy & Data. From there you can review what we hold, update your contact preferences and submit a formal data-removal request without contacting support.

HOW WE HANDLE YOUR DATA

Data Handling, Cookies and Account Security at tunggal303

Our data practices are built around six concrete commitments — from how cookies work in your browser session to how long we retain your account records.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to measure page load times. You can disable non-essential cookies in your browser settings; this will not block account access but may affect QRIS auto-fill behaviour.

Account Security

Phone verification is required before account access is granted. We use one-time PIN delivery to your registered number, and any change to your linked DANA or OVO wallet triggers a re-verification step automatically.

Data Retention

Active account data is retained while your account remains open. Transaction metadata — including GoPay and bank transfer references — is kept for 24 months after your last session, then anonymised in line with our retention schedule.

Third-Party Sharing

We share data only with payment processors (DANA, OVO, GoPay, QRIS, BCA, BRI, Mandiri, BNI) strictly to complete your transactions. No personal data is sold, rented or shared with advertising networks.

Data Access Requests

You can request a full export of your account data at any time via Account Settings or by contacting our support team. We fulfil verified requests within 5 working days and confirm completion by email.

Policy Update Notices

When we revise this Privacy Policy, we notify you by email to your registered address at least 7 days before changes take effect. Continued use of the platform after that date constitutes acceptance of the revised terms.

Your Privacy Policy Questions Answered

Below are the questions we receive most often about the tunggal303 Privacy Policy — covering data rights, cookie settings, wallet data handling and how to contact us about your personal information.

We collect your name, phone number, email address and the payment identifiers you link — such as DANA, OVO, GoPay or QRIS. Device type and session logs are also recorded to verify account activity and process your transactions accurately.

No. We share data only with payment processors — including DANA, OVO, GoPay, QRIS and banks such as BCA, BRI, Mandiri and BNI — solely to complete your deposits and withdrawals. Your data is not sold or shared with advertisers.

Transaction metadata is retained for 24 months from your last active session. After that period, data is anonymised or deleted according to our internal schedule. You can request deletion at any time through Account Settings.

Log in and navigate to Account Settings, then Privacy & Data, to submit a request directly. Alternatively, contact our support team via live chat or email — we fulfil verified requests within 5 working days and confirm by email.

Our data practices are consistent across Indonesia, but specific access and eligibility elements depend on local law. Whether you are accessing the platform from Bandung or elsewhere, the same data-handling standards apply where local law permits.

We use session cookies for account continuity and analytics cookies for performance monitoring. You can turn off non-essential cookies in your browser settings. Doing so may affect QRIS auto-fill but will not prevent you from logging in.

We send an email to your registered address at least 7 days before any revision takes effect. The updated policy is also posted on this page with a revised date so you can review exactly what changed before the update applies.

tunggal303 Privacy Policy: What We Collect and Why

How to Reach Us About Your Privacy Rights

Live Chat

Email Support

Account Settings Path

Data Handling, Cookies and Account Security at tunggal303

Cookie Policy

Account Security

Data Retention

Third-Party Sharing

Data Access Requests

Policy Update Notices

Your Privacy Policy Questions Answered

01 What personal data does tunggal303 collect when I open an account?

02 Does tunggal303 share my data with third parties outside of payment processing?

03 How long does tunggal303 keep my transaction and account data?

04 How do I request a copy or deletion of my data under the tunggal303 Privacy Policy?

05 Does the tunggal303 Privacy Policy apply differently depending on where I am in Indonesia?

06 How does tunggal303 use cookies and can I disable them?

07 How will I know if the tunggal303 Privacy Policy changes?

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